Appetite for distraction? A systematic literature review on customer smartphone distraction

- Taylor, Alex, Hook, Margurite, Carlson, Jamie, Gudergan, Siggi, Falk, Tomas

Scroll, Stop, Shop: Decoding impulsive buying in social commerce

- Azad Moghddam, Hamed, Carlson, Jamie, Wyllie, Jessica, Mahmudur Rahman, Syed

What drives higher active customer engagement in luxury brands’ social media? Measurement and contingencies

- Aldhamiri, Ali, Carlson, Jamie, Vilches-Montero, Sonia, Rahman, Syed Mahmudur, Gudergan, Siegfried P.

Challenges and Consumer Trust in Blockchain Wine Traceability

- Dupuis, Irma, Toohey, Lisa, Carlson, Jamie, Bucher, Tamara

Customer engagement and sharing behaviors: Toward a contingent curvilinear perspective

- Taylor, Alex, Carlson, Jamie, Liao, Yi-Chuan, Rahman, Mohammad M.

Return on Investment of Complaint Management: A Review and Research Agenda

- Carlson, Jamie, Sourdin, Tania, Armstrong, Christine, Watts, Martin, Carlyle, Tanya

Social media discussion forums, home country and immigrant consumer acculturation: the case of Iranian immigrants in Australia

- Sepehr, Sorush, Carlson, Jamie, Rosenberger III, Philip, Pandit, Ameet

B2B marketing scholarship and the UN sustainable development goals (SDGs): A systematic literature review

- Voola, Ranjit, Bandyopadhyay, Chinmoy, Voola, Archana, Ray, Subhasis, Carlson, Jamie

eHealth Services and SDG3: Increasing the Capacity of Care

- Wyllie, Jessica, Carlson, Jamie, Heinsch, Milena, Kay-Lambkin, Frances, McCoy, Alicia

Measuring Tourist Festival Experience: Development and Validation of the PHF-TX Model

- Olivier, Lizette, Carlson, Jamie, Rahman, Syed Mahmudur, Rosenberger III, Philip J.

Metacognitive processing in Augmented Reality - Enabled retail environments: the path to customer empowerment

- Taylor, Alex, Carlson, Jamie

Perceived Omnichannel Customer Experience (OCX): Concept, measurement, and impact

- Rahman, Syed Mahmudur, Carlson, Jamie, Gudergan, Siegfried P., Wetzels, Martin, Grewal, Dhruv

SafeCX: a framework for safe customer experience in omnichannel retailing

- Rahman, Syed Mahmudur, Carlson, Jamie, Chowdhury, Noman H.

Advancing food well-being in poverty through intersectionality

- Ashik, Farhan, Voola, Archana, Voola, Ranjit, Carlson, Jamie, Wyllie, Jessica

Engaging Gen Y customers in online brand communities: a cross-national assessment

- Carlson, Jamie, Rahman, Syed Mahmudur, Rahman, Mohammad M., Wyllie, Jessica, Voola, Ranjit

Measuring Effective Complaint Handling by Government

- Sourdin, Tania, Carlson, Jamie, Watts, Martin, Armstrong, Christine, Carlyle, Tanya, McGeoch, David

Setting the future of digital and social media marketing research: perspectives and research propositions

- Dwivedi, Yogesh K., Ismagilova, Elvira, Hughes, D. Laurie, Carlson, Jamie, Filieri, Raffaele, Jacobson, Jenna, Jain, Varsha, Karjaluoto, Heikki, Kefi, Hajer, Krishen, Anjala S., Kumar, Vikram, Rahman, Mohammad M., Raman, Ramakrishnan, Rauschnabel, Philipp A., Rowley, Jennifer, Salo, Jari, Tran, Gina A., Wang, Yichuan

Theories Informing eHealth Implementation: Systematic Review and Typology Classification

- Heinsch, Milena, Wyllie, Jessica, Carlson, Jamie, Wells, Hannah, Tickner, Campbell, Kay-Lambkin, Francis

Clustering consumers and cluster-specific behavioural models

- De Vries, Natalie J., Carlson, Jamie, Moscato, Pablo

Customer engagement with brands in social media platforms Configurations, equifinality and sharing

- Carlson, Jamie, Gudergan, Siegfried P., Gelhard, Carsten, Rahman, Mohammad Mahfuzur